Submit Ticket
Our Ticket Submission Database also allows us to keep track of your problems, the assigned tech to the problem and to review progress on a regular basis. It protects you from sub-par workmanship, and allows us to better our system. Now with that being said...

Submit a Support Ticket
(You Will Use the Username and Password that you used to sign up with or you may register an account with new information.)

 Live Chat Option
Live Chat is now a new service that we are introducing for our clients and visitors to the site.

 


 

 Page-A-Tech® Service

Here at EMS Hosting, INC. we give you the best support and as to better serve you through the holiday seasons we allow you to page our on call tech support people.

Please only send a page to our On-Call Tech Support Team if your situation is of immediate need.

DO NOT send a page to the support team if you are experiencing an outage. Tech Support is already notified of such a delay. Furthermore the Support Team and Critical Server Status Team are two different teams.

To Page-A-Tech®, please click this link.

 


(Yeah, sometimes we dress like this...)

 Telephone Support
EMS Hosting is available for Tech Support via phone free of charge to all members that are hosted with our site.

 

By Phone: 866-689-0098

 

Phone support is NOT available 24/7 like our Ticket Submission system is

 

You may reach Tech Support via Telephone:

bulletMonday, Tuesday: 9:00AM-6:00PM EST
bulletWednesday: 10:00AM-3:00PM EST
bulletThursday: 9:00AM-4:00PM EST
bulletFriday: 10:00AM-3:00PM EST
bulletSaturday and Sunday through Ticket Submission Only

EMS Hosting observes all Legal Holidays in the United States and closes its office to allow for appropriate observances of such days.

 

 
 
  

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